Refund policy

Rescheduling of Order

1. Please note that we need to spend considerable time to manage and handmade each order.  If rescheduling of pick up / delivery date is needed, please notify us at least 5 days in advance.  Rescheduling is subject to availability of the new pick up / delivery date.
2. No cancellation and refund would be accepted after the order is confirmed.  We also reserve the right to not accepting any reschedule request due to limited availability. 

Bad Weather

1. Service will be suspended once typhoon signal no. 8 or black rainstorm is hoisted. Customer has to reschedule the pick up / delivery date to another date which is within 2 days of the original pick up / delivery date.